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In Singapore, about 1,600 public services are provided online. The services do not just provide citizens with information, but also enable citizens to carry out transactions like filing taxes, applying for passports and even registering businesses online among others. However, this is not enough. According to Deputy Prime Minister Lee Hsien Loong, “Putting services on line is not sufficient. If Singaporeans are not comfortable with computers and the Internet, everything we develop - the IT infrastructure, the portals - will stay idle.”
 

Citizen facing technology is of little value without adoption from a country’s people. Governments need to develop technologies and mechanisms that facilitate online customer service and E-learning to increase adoption of E-Citizen Services. Governments that are developing the “Knowledge Supply Chain” to connect with citizens will succeed in leveraging the true value of technology.

In 2003, a panel of judges from leading consulting and research firms that included Atos Origin, Deloitte Consulting, Frost & Sullivan, IDC, KPMG and the META Group selected the Ministry of Manpower as the winner of the Intelligent20 Award. The award, organized by CMP Media’s Intelligent Enterprise Asia demonstrates the industry recognition of the innovativeness and impact of Perceptivei E-Government Solutions.


Perceptivei is recognized for thought leadership in the industry. Our people speak at industry events and conferences sharing views on macro trends in IT. The term “Knowledge Supply Chain” was coined by Perceptivei to describe the needs of today’s corporations and governments to not only manage information flow within their organizations, but to ensure that knowledge is transferred beyond government walls so that information reaches the hands of citizens efficiently, smoothly and in a cost-effective manner.


For more information on Perceptivei Government Solutions, please feel free to contact us. You can also reach us via email at contact@perceptivei.com and we will get back to you within one working day.

 

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