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Mark Lim, Head of IT and E-Business, Great Eastern Life shares his
rationale for adopting Perceptivei technology -
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“We discovered that the
customers were visiting our website to learn about our
policies and they were actually making their purchase
decisions online. More often than not, they did not have the
initiative to fill in a web form and ask
for an agent to contact them. We realized that that
single contact with our ‘passive’ e-business platform was
going to be the determining factor if the visitor became our
customer or that of our competitors’.” |
To read the case study, click here>>
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In 2002, a panel of judges from
leading consulting and research firms that included
Atos Origin, Deloitte Consulting,
Frost & Sullivan, IDC, KPMG and the META Group selected the Great
Eastern Life’s Perceptivei powered Agent2Customer Strategy as the
winner of the Intelligent20 Award. The award, organized by CMP
Media’s Intelligent Enterprise Asia demonstrates the industry
recognition of the innovativeness and impact of Perceptivei
Insurance Solutions. |
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Technology is useless
without total buy-in from an organization's people. We start by
listening to your problems and your vision for the future. We look
aat the organization's strategy, competitive landscape, customer
relationships and brand recognition. we then develop a business
and technology strategy to support the customer-centric
organization, work with Senior Management to manage change and
usher adoption and buy-in from users to ensure not only that the
technology is successful, but also that the engagement results in
tangible and positive business results. |
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For more information on Perceptivei Insurance Solutions, please
feel free to contact us. You can also reach us via email at
contact@perceptivei.com
and we will get back to you within one working day. |
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